Howdy Symbee Customers and Followers!
Here is the latest Release Notes for this release -
Summary:
- Symbee Connect Supervisor - Show User Names in Agents view
- Symbee Connect Supervisor - Visible Queue Filter now supports use of wildcards entries
- Symbee Connect User/Agent UI Directory now shows the type of work when a user is Busy
- Remember Search Filter Option is added to the Flow Control Tables Content view in the Admin Portal
CloudFormation Updates:
- Preview Dial CloudFormation
As always, contact Robert Killory rkillory@symbee.co with any suggestions or questions.